I’m negotiating a project with a potential client, and he presented me with the following question: Another one told me that a dedicated IP is not optimal, because for promotional mails, I send 20000 emails each campaign, 8 to 20 times a month. So he recommends a shared IP for…
Another Google Notification
We received another suspension notice from Google due to too many spam complaints (“Google Notification: User suspended for spamming.”) We’re working with two hypotheses: As in this sequence, messages must stay threaded like a conversation, we will limit the amount of messages we send in each step of the cadence….
Deliverability Journal – Apr 28th, 2023
A client asked me about inactive subscribers and responses to newsletters – how much does this influence email deliverability? Here’s my response: “I was curious about the request for the inactive list last week, and now I understand the reason 🙂 Several studies indicate that engagement segmentation — treating differently…
Deliverability Journal – Apr 27th, 2023
Today I received an interesting question from a client. We have an automated re-engagement campaign with two messages in the sequence. She sent me complaints from two people who received the second message saying that the text had triggered mental triggers and that they were disappointed and no longer wanted…
Deliverability Journal – Apr 26th, 2023
Today I’m going to share a case in which a client approached me with this problem: We’ve done a ton to maximize deliverability (ex: 6 different domains for emailing; warmupinbox; set up DMARC, SPF; 20 emails per day per person max; neverbounce for email verification; etc.). We’re trying to do…
Deliverability Journal – Apr 19th, 2023
Continuing the messages blocked by Google case, the client sent me the change he made to the email signature, which was one of the hypotheses for the block. Here is the response I sent to him. Hello _______, Thank you for getting back to me. I needed help to identify…
Deliverability Journal – Apr 18th, 2023
Continuing with the case of the Google notification “User suspended for spamming,” another account was suspended yesterday. We identified that on that day, almost 300 messages were the same type (the seventh in the cadence.) We decided to modify the cadences so that Klenty limits the number of messages for…
Deliverability Journal – Apr 12th, 2023
Today, I will share a case study of a proposal I sent to a client regarding their welcome email sequence. They provide consulting services in the B2B market. I hope this post will also encourage you to optimize your welcome email sequence. First, I analyzed the current situation, highlighting its…
Deliverability Journal – Apr 11th, 2023
This case is from a campaign where we’re defining the text of the seventh message of a sequence. I’m sharing a screenshot of the Google Doc we’re working on. The highlight is that the a/b test element will be an image (one variation with the image and the other without.)…